Privacy Policy Last updated: September 3, 2026 This policy describes how VideoToText (videototext.click) collects, uses, stores, and shares information when you use our video transcription service. ## Who We Are VideoToText is a web application operated at https://videototext.click that converts public online videos into searchable text transcripts, summaries, and exportable files. This policy applies to visitors, registered users, and API customers. ## Information We Collect We collect only the information needed to operate the service: - **Account information:** email address, display name, authentication identifiers, subscription or billing status, and usage limits. - **Authentication data:** when you sign in with Google, we receive your Google account ID, email address, and basic profile information (such as name and profile picture) as permitted by your Google account settings. - **Submitted content:** public video URLs, channel or playlist URLs, selected export formats, and generated transcripts, captions, summaries, chat messages, and related metadata. - **Technical data:** IP address, browser type, device identifiers, session cookies, request logs, error reports, and approximate usage analytics. - **Payment data:** payment status and transaction references from our payment processor. We do not store full card numbers on our servers. - **Support communications:** messages you send to us by email or through support forms. ## Google Sign-In If you choose "Continue with Google," authentication is handled through Google OAuth and our authentication provider, Supabase. Google may show you a consent screen before sharing information with VideoToText. - We request access to your email address and basic profile information to create and secure your account. - We do not receive your Google password, Gmail messages, Google Drive files, YouTube account password, or private YouTube library access through Google Sign-In. - You can revoke VideoToText's access in your Google Account security settings at any time. - Google's use of information is governed by [Google's Privacy Policy](https://policies.google.com/privacy). ## How We Use Your Information We use collected information to: - Create, authenticate, and maintain your account - Process transcript extraction, translation, export, and AI chat requests - Enforce plan limits, prevent abuse, and protect platform security - Provide customer support and respond to legal or data-rights requests - Send service-related emails such as login links, receipts, and important updates - Measure product performance and improve reliability and usability We do not sell your personal information. We do not use your private transcript content to train public models for unrelated third parties. ## Legal Bases for Processing Where applicable under GDPR and similar laws, we process data based on: - Performance of our contract with you when providing the service - Your consent, such as when you choose Google Sign-In or marketing emails - Our legitimate interests in securing, improving, and operating the platform - Compliance with legal obligations ## Service Providers and Data Sharing We share information only with trusted providers that help us operate VideoToText, including: - **Supabase** — authentication, database, storage, and serverless functions - **Google** — OAuth sign-in and, when configured, YouTube metadata access for public videos - **Hosting and infrastructure providers** — application delivery, logging, and monitoring - **Payment processors** — subscription and checkout processing - **AI and transcription providers** — speech-to-text, translation, and content-generation services used to fulfill your requests We may also disclose information when required to comply with law, protect users, investigate fraud, or complete a merger or acquisition with prior notice where required. ## YouTube and Public Video Content When you submit a public video URL: - We process only the URL and publicly available captions or media needed to create a transcript - We do not download or permanently store full video files unless required temporarily to complete a job - Generated transcript text may be stored in your account history until you delete it or your account is removed - You are responsible for ensuring you have the right to extract and reuse the content you submit ## Data Storage, Security, and Retention We apply technical and organizational safeguards, including encryption in transit (HTTPS/TLS), encrypted storage with access controls, role-based access limits, and monitoring for abuse. Typical retention periods: - Account profile data: until you delete your account - Transcripts and generated outputs: until you delete them or close your account - Server and security logs: for a limited period needed for troubleshooting - Billing records: as required by tax and accounting rules ## Cookies and Similar Technologies We use essential cookies and local storage for login sessions, preference cookies for theme settings where applicable, and analytics to understand feature usage in aggregate form. We do not use third-party advertising cookies. ## International Transfers Your information may be processed in countries other than your own, including the United States and the European Union, where our service providers operate data centers. ## Your Rights Depending on your location, you may have the right to access, correct, delete, export, or restrict processing of your personal data, withdraw consent, or lodge a complaint with your local data protection authority. Contact privacy@videototext.click to exercise these rights. ## Children's Privacy VideoToText is not directed to children under 13, and we do not knowingly collect personal information from children. ## Contact Us - Privacy: privacy@videototext.click - Support: support@videototext.click - General contact: contact@videototext.click - Legal: legal@videototext.click ## Changes to This Policy We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.